I see Bubbles escaping from my Inflatable Water Park. Don't worry! This is Normal!

I hear air escaping/whistling. Again, Normal!

My sprayers are not working. Sometimes dirt and debris from your hose may clog the sprayer system. If this happens, detach the sprayer system from the hose and Inflatable Water Park, and blow forcefully into each sprayer until you dislodge the blockage, pushing it all the way out the end of the hose assembly.

My Inflatable Water Park wastes water.  Inflatable Water Parks are not designed as sealed pools. To function, the park only needs enough flow to lubricate the slides so kids can go down easily. While  sprayer systems are equipped with in-line flow restriction, you may also turn your hose down to a level that is comfortable for your intended use.

There's Water trapped inside my Inflatable Water Park.  Inflatable Water Parks and Slides are designed in a fashion where it is nearly impossible for water to enter the body of the Inflatable. However, if water somehow becomes trapped, empty the pool using the guide above, and with the inflatable running and the deflation tube open, tilt it in a fashion so any trapped water exits via the deflation tube.

My Sprayer system has come apart and I can't get it back together. Occasionally a sprayer system will separate, especially if it becomes blocked with debris from the garden hose. You can typically repair it with simple insert fittings from the hardware store. However, if you can't, no worries. Feel free to contact us with your order details and we will gladly send you a new sprayer system.

"Living depends on quality, and developing depends on credit” is our operation principle while "integrity, pragmatic, efficiency and innovation" is our tenet. We persist in innovation and aim to provide customers with the best products and services. And we are always bearing in mind the service philosophy: "to serve customers, to create value for customers."  We also have an excellent after-sales service system. Before you buy it, our company will provide you with free professional investment analysis and design the products. Our company will provide technical support timely when you have any questions on the usage or maintenance of the products. Any serious problems caused by our quality will be compensated reasonably.

Is your Material Non Toxic?

Yes, our materials comply with CPSC guidelines relating to toxins, lead and phthalates.  We also regularly test and log raw materials per cpsc guidelines.

Are your materials Fire Retardant?

Yes, Our materials comply with NFPA 701 Tests.

Just how heavy are Wolong Commercial Inflatables?

Commercial Grade Inflatables Range from Approximately 100Lbs on the small side, to 500+ Lbs for larger items. We recommend using our Bounce House Hand Truck to move larger inflatables.

Are  Wolong Commercial Inflatables Safe?

Our Inflatables are extremely safe, provided the instructions and safety guidelines are followed.  Our products absorb impact better than the average lawn.  Most inflatable injuries across the industry are related to mismatched player size, roughhousing between players, or improper setup.

If you have more question, please feel free to contact us.